When Job Hunting, Don’t Answer Every Calling

, , , , , , | Working | February 6, 2019

(I am currently between jobs and searching for a new one. I’ve posted my resume up on several job sites, so I’ve been getting the occasional call by recruiters looking to match me with positions. Today, I leave my phone on the charger while going to the bathroom, and when I get back, I find that I’ve gotten four missed calls in the five minutes I’ve been gone. As I am checking the number, another call pops up, and I answer.)

Me: “Hello, this is [My Name].”

(There is a loud huff before the lady on the other end of the line answers.)

Recruiter: “Well, I’m glad that I fiiiinally got through to you. I’ve been trying to call alllll day, but you haven’t been answering.”

Me: *wanting to call her out on that lie, but refraining* “I’m sorry. Who is this?”

Recruiter: “I’m [Recruiter] with [Company], and I was toooold that you were looking for work, but I’m not sure anymore.”

Me: *gritting my teeth a little at her condescending, sing-song tone* “I am still looking for work, yes.”

(There is another loud huff.)

Recruiter: “Well, then you should probably answer the phone when we call, shouldn’t you? We can’t help you if you ignore our calls.”

Me: *silent*

Recruiter: *after a few moments* “Are you still there?”

Me: “Yes, I’m just waiting for you to give me the details of whatever job you’d like me for.”

Recruiter: *now sounding offended* “Well, no need to be snippy at me. I’m not the one who doesn’t answer phone calls.”

(I still don’t say anything, though I do pull my phone away from my ear for a moment to consider the End Call button. After a moment, she does continue and describe the job, which I recognize as one I’ve already been contacted about the day before.)

Me: “Thank you for your consideration, but I’ve already been submitted to that job by a different company.”

Recruiter: *huffily*Well, I hope you’re happy at wasting my time trying to contact you.”

Me: “Yes, very happy.”

(I then hung up before she could say anything else. Probably won’t be hearing back from that company, but frankly, I don’t think it will be much of a loss.)

A Little Nugget Of Information

, , , , , , | Working | February 5, 2019

(Overheard between two employees at a popular fast food place:)

Employee: “[Coworker], can you stop eating the chicken nuggets long enough for me to fill this order?”

A Busy State Of Travel

, , , , , | Working | February 5, 2019

(I’m reviewing a patient’s medical records that are part of a study but were flagged for “inconsistencies.” Usually, this means that the dates of illness or medication don’t make sense, but in this case, I see that the reviewer has highlighted the patient’s travel history, which is blank. I track down the physician who filled out the form.)

Me: “Hi, [Doctor], I’m reviewing the charts for [study] and I saw that—“

Doctor: *laughing* “Travel history, right?”

Me: “Uh… yeah.”

Doctor: “Turns out someone coded in upper limits to the interstate travel portion of the form, because it can’t go over seven times a week.”

Me: “What? How often does this guy travel?”

Doctor: “Well, the form just asks about traveling to another state. He lives in [State], but… legally, half his house is across state lines. So, his answer was, ‘Eight or nine times a day,’ and the computer didn’t like that one.”

Online Bug = Immediate Bigotry

, , , | Working | February 5, 2019

(A crowdfunding website which allows you to organize communal funds has a bug. Anyone can change the description of all the communal funds on the website. Obviously, some Internet users take the opportunity to replace communal funds descriptions with sexist, racist, homophobic, and/or transphobic descriptions. Since no one answers on their Twitter, I call customer service.)

Me: “Hello. I wanted to know if you were aware that your site has a bug.”

Customer Service: “No, what bug?”

Me: “Anyone can change the description of all the communal funds.”

Customer Service: “Are you sure?”

Me: “Yes.”

Customer Service: “You are sure you do not have permission to modify the description of this communal fund?”

Me: “You need an account with a password to modify normally, right?”

Customer Service: “Yes.”

Me: “So, yes, I’m sure I don’t have the nickname and the password of all the members of this website…”

Brace(let) Yourselves For An Angry Ending

, , , , , | Right Working | February 5, 2019

(On my first day working at a well-known department store, I am put on the floor with another coworker for training. It is a very slow day and my coworker is telling me about how the managers will do anything to make their customers happy, even if it means breaking a policy. As we were talking, an older woman comes up to us and glares at us.)

Customer: “I have a return. I am unsatisfied with this purchase and will be contacting the BBB.”

Coworker: “I am sorry to hear that, but I will be happy to assist you.”

(The woman literally takes the bracelet she is wearing off her arm and throws it on the counter. My coworker looks at the bracelet and back at her.)

Coworker: “Ma’am, you just took that bracelet off your arm with no price tag on it, and we don’t sell that brand.”

Customer: “I don’t care. Just do your job and give me my money back.”

Coworker: “I’m sorry, ma’am, but there is no price tag on the bracelet, you obviously have no receipt, and we don’t even sell [Brand], so there is no way you could’ve bought it here. I cannot process this return.”

Customer: “You will do the return. I don’t care if I bought it here or not; just give me my money or I will tell everyone I know that your company is made up of nothing but thieves.”

Coworker: “I’m sorry, I cannot accept this return.”

Customer: *screaming at the top of her voice* “Get me your manager now!”

(My coworker sighs and picks up the phone to call my manager on duty. He comes down to the register and my coworker explains the situation. He picks up the bracelet and examines it. Then, to my shock, he goes into the register, finds a bracelet that is similar to the one the woman tried returning, and prints out a slip and hands it to my coworker.)

Manager: “Ring it up under this barcode and process the return. How did you pay for the bracelet, ma’am?”

Customer: *very smugly* “Cash.”

(My coworker processes the return and to my surprise, when it comes to choosing the type of refund, my manager hits the cash option.)

Manager: “Your refund total is $80.95. I am so sorry for the inconvenience, ma’am, and I hope you shop with us again soon.”

Customer: *excitedly* “$80.95? I only paid $15 dollars for it!”

(The customer and my manager left, and I turned to my coworker, who was just as appalled as I was.)

Me: “Did he really just gave her that much money back for an item she didn’t even buy here?”

Coworker: *sighs* “Welcome to [Department Store]!”

(I ended up quitting that day.)

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