(I’m back at Student Health with my second miserable sinus infection of the semester.)
Nurse: “Well, it sounds like you’ve just got something in your sinuses. I’ll go have them write a prescription and fix you right up!”
Me: “What exactly are they prescribing?”
Nurse: “Oh, just [antibiotic] and a decongestant.”
Me: “I literally finished a course of that three days ago, for the same problem. It should be in my file.”
(The nurse just stares at me like she’s waiting for me to say I’m joking, and then whips around and walks out of the room. Twenty minutes later, she comes back and presses a prescription paper into my hand and hurries me out of the building. I drive to the little pharmacy closer to campus.)
Pharmacist #1: “Hi, what can I do for you?”
Me: “I need this filled.”
(We do the routine confirming my insurance, and I sit and wait for a few minutes before being called to the pick-up counter.)
Pharmacist #2: “I’m sorry, but where in the world did you get this script?”
Me: “From Student Health, less than an hour ago. Why?”
Pharmacist #2: “We’re pretty small; we don’t carry as much as [Chain Pharmacy] does. Sorry, but you need to take this to them.”
(I drive across town to the [Chain Pharmacy], explain what the first pharmacy had told me, repeat the insurance checking and settle down to wait, but I’m almost immediately called up.)
Pharmacist #3: “Okay, so I’ve never had this problem before. The medicine they prescribed could only be referring to [Well-Known Brand], which hasn’t been available for nearly a decade and there’s no way your insurance will cover it. I can try to find all the different things that are in it, but they might not be in the right proportions and could get expensive.”
Me: “Sorry, I’ve been sick for a while. Let’s see what it all adds up to, and then see what I should pay for?”
(A minute later, she returns looking triumphant, holding a bottle.)
Pharmacist #3: “We had some of the [Well-Known Brand] in the back, and it looks to have one full dose left. I’ll just charge it as [Other Well-Known Brand]. That’ll be $12.”
(After all that fuss, turned out I had mono and the prescription was useless!)