(My phone number is one digit off from another department on campus. I frequently get calls for the other department, so I’m used to giving out their number. Usually, it’s no big deal. Not this time.)
Me: “[My department]; this is [My Name].”
Information Desk Person: “Hi [unintelligible], this is [unintelligible]. I [unintelligible] and she was wondering [unintelligible].”
Me: “I’m sorry, could you repeat that? I’m having some trouble hearing you.”
Information Desk Person: “Yes, I’m calling to find out if [unintelligible] is open today.”
Me: “I’m sorry; I’m still having trouble hearing you. Could you please say that one more time?”
Information Desk Person: “Yes, I’m calling to find out what hours the track is open today.”
Me: “Oh! I’m sorry, you have the wrong number. You’re trying to reach the Rec center. Their number is 8999.”
Information Desk Person: “That’s what I called.”
Me: “No, you called my phone; I’m not in the Rec center. You’re trying to reach the Rec center, at the extension 5-8999. My number is really close; it’s 5-9999. That’s the number you called. You need to call 5-8999.”
Information Desk Person: “But you’re answering their phone.”
Me: “No, I’m answering MY phone. You’ve called the wrong number.”
Information Desk Person: “But I called the Rec center.”
Me: “You’re on campus, right?”
Information Desk Person: “Yes.”
Me: “Okay, then you need to dial the following number: 5. 8. 9. 9. 9.”
Information Desk Person: “That’s the number I called.”
Me: “No. You didn’t. You need to call 5. 8. 9. 9. 9.”
Information Desk Person: “I don’t need to call the whole number?”
Me: “Not if you’re using a campus phone.”
Information Desk Person: “So I call 8899.”
Me: “I’m going to say the extension again. 5. 8. 9. 9. 9. That is the number you need to call.”
Information Desk Person: “But that IS the number I called.”
Me: “NO. You called my number. You need to call 5. 8. 9. 9. 9. I can give you the entire number, just so you make sure you call the correct number, okay? It’s 5. 4. 0. 5. 5. 5. 8. 9. 9. 9. Okay? Call that number. That’s who you’re trying to reach.”
Information Desk Person: “I DID call that number.”
Me: “NO YOU DIDN’T. Our numbers are very close, but they’re completely, totally different numbers. You need to call 5. 4. 0. 5. 5. 5. 8. 9. 9. 9. Did you write that down?”
Information Desk Person: “I did. And you work at the rec center?”
Me: “No. I am in [My Department]. You need to call that other number.”
Information Desk Person: “So I should hang up and call that number.”
Me: “Yes. I’ll give it to you one more time. 5. 4. 0. 5. 5. 5. 8. 9. 9. 9.”
(Three seconds later: Ring ring! I sigh as I see the number on my caller ID.)
Me: “[My Department]; this is [My Name].”
Information Desk Person: “Hi, this is [unintelligible]. I’m calling from the Information Desk because I have someone who’s looking for the rec center.”
Me: “You’ve called the wrong number again.”
Information Desk Person: “No, I called the Rec center.”
Me: “This is the person you just talked to. I am going to give you the phone number one. last. time. Are you ready?”
Information Desk Person: “You don’t work in the rec center?”
Me: “No. I. work. in. [My]. [Department]. Here. is. the. number. you. need. to. call. Write. these. numbers. down.”
Information Desk Person: “Okay.”
Me: “5.”
Information Desk Person: “Okay.”
Me: “4.”
Information Desk Person: “Okay.”
Me: “0.”
Information Desk Person: “Okay.”
Me: “5.”
Information Desk Person: “Okay.”
Me: “5.”
Information Desk Person: “Okay.”
Me: “5.”
Information Desk Person: “Okay.”
Me: “8.”
Information Desk Person: “Okay.”
Me: “9.”
Information Desk Person: “Okay.”
Me: “9.”
Information Desk Person: “Okay.”
Me: “9.”
Information Desk Person: “Okay.”
Me: “Now read that back to me.”
Information Desk Person: “540-555-8999.”
Me: “Perfect. Have a great day.”
(Three seconds later: Ring ring!)
Me: “YOU HAVE TO BE KIDDING ME! [My Department]; this is [My Name].”
Information Desk Person: “Hi, I’m—”
Me: “I’m going to cut you off right there. If you call me one more time, I am going to find out who your supervisor is and have you fired. I’m not kidding. Call the number I gave you.”
Information Desk Person: “What number was—”
Me: *click*
(She didn’t call back. I have no idea if the person ever found out about the track’s availability.)