(I need to buy a new smartphone and I’m set on a particular brand. It becomes apparent early on that the employee is not the brightest bulb but we get through the data package discussion:)
Employee: “Right, all that is left to do is to choose a phone. You certain you want a [Brand]?”
Me: “Absolutely.”
Employee: “Okay, there are three colours you can have: white, blue, or pink.”
Me: “Go for white.”
Employee: *doesn’t even check her computer* “I’m sorry we are sold out of white.”
Me: “Okay, then it’ll have to be blue.”
Employee: “Sold out of that too, I’m afraid.”
Me: “So the only colour you have is pink?”
Employee: “No, that’s sold out as well.”
Me: “So I can’t get my phone here?”
Employee: “No, you can. You just need to choose a colour: white, blue, or pink.”
Me: “But you are sold out…”
Employee: “Yes, that’s correct.”
Me: “How am I supposed to buy if it’s not in stock?”
Employee: “You just choose a colour.”
Me: *getting frustrated* “Well, I clearly can’t as you don’t have anything!”
Employee: “You didn’t say you wanted something that was in stock!”