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Bad boss and coworker stories

No Power To Stray From The Script

| Working | November 16, 2016

(Years ago, my brand new laptop just would not turn on. Our inspection indicated a faulty power cord. I called the company’s tech support, explained the problem, and and suggested the power cord be replaced. The tech guy began a script which was directly from the manual. I interrupted to say that those instructions had been tried and would not work in this case. He began the script anew. After multiple repetitions of this back and forth, he started again with the first instruction:)

Tech Support: “Turn on your computer.”

Me: *finally losing patience* “My computer WILL NOT turn on! That’s why I’m calling you!”

Tech Support: “Oh… um… Would you… Would you like to speak to my supervisor?”

(You’ve probably guessed what happened next. The supervisor got on the line and said, “First, I need you to turn on your computer.”)

I Need Help

| Working | November 16, 2016

(It’s the mid-90s, and I am working at a pizza place at the front (phones and register), on a busy Monday night. There are four employees, as Mondays are not usually busy, so I am manning the front by myself. Normally, the phone greeting is “Thank you for calling Pizza Place. This is My Name. How can I help you?”… except this one time.)

Me: “Thank you for calling [Pizza Place]. This is [My Name]. How can you help me?”

(I saw the other employees look at me. It took me a while to realize what I said. Fortunately, the caller had a sense of humor as I explained it was busy and I was manning the phones and register by myself.)

Has The Computer Power To Say No

| Working | November 16, 2016

(I’m a computer nerd and my friend is… not. She needs to buy a new computer and has asked me to come along to make sure she gets the right one. An employee comes over when he sees us looking at the display models.)

Employee: “Good morning, ladies. Can I help you find something?”

Friend: “I need a new computer.”

Employee: “I’m sure we can help you with that. What kind of stuff do you plan to do?”

Friend: “Uh, just Facebook and YouTube and stuff.”

Employee: “Sure, I’ve got just the one for you.”

(He takes us to the next aisle where he shows us a computer that is better suited for gaming or programming and is about $400 more expensive than the one we’d been looking at when he came over.)

Friend: “This is a little too expensive for me. Do you have anything cheaper?”

Employee: “Oh, that’s no problem. We have an excellent financing options. I’m sure you can afford $20 a month.”

Friend: “[My Name], what do you think?”

Me: *to Employee* “Do you get paid on commission?”

Employee: “Partially, why?”

Me: “Because you’re trying to upsell her something she doesn’t need or want. [Friend], the one we were looking at earlier makes more sense for you.”

(She ended up buying the cheaper computer and we told the employee we didn’t need his help so he probably lost his commission.)

Would What Jew Know?

| Working | November 15, 2016

(I have recently decided to join a volunteer organization that mans a 24-hour sexual assault hotline. It’s an intense group, and they are mandated by law to put us through 40 hours of training before we start. All this happens on the first day of training, which is led by the “new volunteer coordinator,” who is a woman who is paid to exclusively work with and prepare the new batches of volunteers.)

Trainer: “Okay, everyone come get a copy of the training manual.”

(She starts handing out binders containing no less than four hundred pages of handouts and training materials. Today is supposed to focus on prejudice, in an effort to make us not be jerks to people who call in to the hotline. We get to a handout listing various types of “isms” — racism, sexism, hetero-normatism, anti-Semitism, etc.)

Trainer: “Let’s give examples of negative views held by each of these groups of prejudice.”

(We go through them all, and the trainer stops and squints at “anti-Semitism.”)

Trainer: “I’m not sure how to pronounce this one… Can anyone tell me what it is?”

(I’m already concerned… Shouldn’t the trainer know what the words in her own training material mean?)

Volunteer #1: “Doesn’t that mean, like, people who don’t like Christians?”

Class: *murmurs of agreement*

Trainer: “Okay, so what are—”

Me: *interrupting* “Um, that’s not what it means…”

(The class turns and stares at me.)

Me: “It means people who don’t like Jews. You know, like anti-Semitic?”

Volunteer #1: “Well, but couldn’t it mean, like anything religious? Like people discriminate against every religion. We shouldn’t make it just one.”

(The rest of the group nods.)

Me: “Um, but… that’s not what it means. That’s like saying homophobia could be about straight people being discriminated against.”

Trainer: “I think we should treat it as any kind of religious prejudice. It’s not like homophobia where there’s a lot of violence that makes it important.”

Me: “You’ve heard of the Holocaust, right?”

(The class stares at me, and then looks down at their desks.)

Trainer: “Oh… are you Jewish?”

Me: “That’s not even the point. If we’re supposed to be learning about the prejudices people hold, you can’t just dismiss one of the older ones as not important. It is important. 6-million-people-dead important. ”

Volunteer #2: “You know, it wasn’t just Jews killed in the Holocaust.”

Trainer: “That’s right. So, let’s treat this word as anti-religion-ism.”

Me: “But—”

(The class then begins to list examples of all the ways Christians, Wiccans, Pagans, Hindus, Muslims, etc are prejudiced against. I raise my hand and am called on.)

Me: “A prejudice against Jews is—”

Trainer: “Let’s just move on. In fact, time for lunch break!”

(I get my lunch and head outside, shaken. The trainer comes up to me and sits down.)

Trainer: “You know, I’m worried about you.”

Me: “Oh, I’m okay; it’s just a little annoying.”

Trainer: “You seem to have an awful hang-up on religion.”

Me: “…”

Trainer: “If you hate Christians so much, I’m not sure this is the right volunteer cause for you.”

Me: “I don’t hate Christians. I just know that some people hate Jews and that’s just as important to me as people hating homosexuals, Mexicans, etc.”

Trainer: “You know, there were Christians in the concentration camps, too.”

Me: “I know… Look, is this group actually affiliated with a church or something?”

Trainer: “No, we are entirely secular. We don’t discriminate against anyone.”

Me: “Can I ask why we aren’t allowed to use the actual definition of anti-Semitism then?”

Trainer: “You know, that term really could apply to anyone, to Christians…”

(At that point I left. I think she was right, that group wasn’t for me. When my Jewish husband asked why I left, all I had to say was “Did you know anti-Semitism is prejudice against Christians?” for him to understand.)


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The Leg Bone Is Connected To The Wing Bone

| Working | November 15, 2016

(I’m on my lunch break and head to the cafeteria that services the office where I work. Today’s special is barbecue chicken, which is rotisserie chicken which has been quartered, and the sign says you can select either dark or light meat. The employee who is manning the station is new.)

Me: “I’ll have a dark quarter and two sides, please.”

(The employee picks up a piece with the wing attached.)

Me: “No, dark meat, please; a leg quarter.”

Employee: “This one?”

(She has selected a different piece, also with a wing.)

Me: “No, the leg, please.”

Employee: *picking up a third piece, also wrong* “How about this one?”

Me: “I want one with the leg, please. How about that one.” *pointing to a leg quarter*

Employee: “Oh, I didn’t know there was a difference!”