Doesn’t Have The Power Of Knowledge
Me: *picks up phone* “Good afternoon, [Company].”
Salesperson: “Hello, I’m calling from [Power Company]. May I speak to your administration manager?”
Me: “What is it regarding?”
Salesperson: “I’d like to talk to you about using [Power Company] as your electricity provider. If you switch to us, you can save a lot of money every month. We offer very competitive rates.”
Me: “Yes, when I was in my previous company, I did that. However, are you aware that my office is just one of many in the building? Must the entire building switch over to [Power Company] to enjoy these rates?”
Salesperson: “Uh, well, you would need to change out the meter… But it also saves you a lot of money!”
Me: “From what I understand, you provide power to the entire building, not individual units. So you might need the approval of all the tenants here to do the switch. I’m asking again, do you need the entire building to switch over to [Power Company] to enjoy these rates?”
Salesperson: “Well, I can get our specialist to call you to talk about it.”
Me: “No, I don’t want to waste my time talking to your specialist if we cannot switch without the approval of all the tenants in this building. YOU go and find out and if you can provide this switch for just my unit in this building, feel free to call back. If not, don’t bother calling here again.”
Salesperson: *click*
(Honestly, I get it that she’s trying to do her job. But whoever asked her to make cold calls like this without her knowing at least some technical details ought to be shot.)