Hair Apparent For The Work Indifferent

| Los Angeles, CA, USA | Working | December 7, 2012

(8:20 PM)

Me: “Hi, do you know when the music practice room will be next available?”

Clerk: “Should be available at 9:17.”

Me: “Okay, I’ll be back then.”

(I return to my dorm to grab a mirror & my music, since I need to practice singing some opera pieces & conducting a piece by Haydn.)

(8:59 PM)

(I return to the front desk, lean the mirror against it, and stand there waiting to the side.)

Clerk: “Can I help you?”

Me: “No, I’m fine. I’m just waiting for the practice room. Is there anyone else waiting for it?”

Clerk: “Oh, no I don’t think so. But you can’t stand here at the desk. You’re in the way. You need to stand back.”

(There is clearly no one else in the lobby. Not wanting trouble I comply.)

Me: “Okay, fine.”

(I move a few feet away to the other side of the desk. Twenty minutes pass while I’m waiting to see if the person will return from the practice room without me having to kick them out. The whole time, I’m very visibly waiting a few feet away from the desk, in full view of the desk clerk. It’s just past time and I am about to go up to the desk when another student jumps in front of me to speak to her, but I don’t catch what is said. Suspicious, I step forward to speak to the clerk immediately after.)

Me: “Excuse me, but the practice room is still available, yes? Can I go get them out now?”

Clerk: “Oh, sorry, someone has already claimed the room.”

Me: “What?! That girl just now? But you knew I’ve been waiting here!”

Clerk: “Yeah, but it’s first come first serve. Not my problem.”

Me: “I was actually here first, if you could remember correctly.”

Clerk: “Well it’s not my job to remember things for you.”

Me: “First of all that doesn’t make sense, of course I remember I was here first. I don’t ‘need’ you to do it for me. But that doesn’t matter; since you’re supposed to be managing the practice room, it is kind of your job.”

Clerk: “Well, maybe if you’d been here earlier you would have gotten the room. It’s not my problem.”

Me: “I was here earlier, I’ve been standing in front of you the whole time. Don’t tell me you didn’t notice.”

Clerk: “Well, it’s not my fault you have a forgettable face. Maybe you should dye your hair or something.”

(I ended up having to wait another 90 minutes before the other girl finally left. What was she practicing? Britney Spears mashups. Out-of-tune.)

Waitresses Need To Wait

| Working | December 7, 2012

There Heart’s Really Into This Job

| Florida, USA | Working | December 7, 2012

(One of my jobs is to call new reps, welcome them, and make sure they know the ropes. A good 75% of outgoing welcome calls end up going to voice mail. However, this one answers.)

Me: “Hi! This is (me) from (company), calling to welcome you to the team!”

New Rep: “Hi… it’s not really a good time right now.”

Me: “I’m so sorry about that. Is there a better time for us to call?”

New Rep: “Well, I just had a heart attack and the paramedics are here now, so you’ll have to call later.”

Me: “Oh! I’m so sorry. I hope you feel better, and we’ll talk to you soon!”

(For future reference to all: if you’ve just had a heart attack and the paramedics are there, you ARE allowed to let it drop to voice mail!)

Time To Try Another Tactic

| Wisconsin, USA | Working | December 7, 2012

(Note: I work for a family-run business. My father is the owner, and I am his only child, a girl. My father and I are the only ones in the office when a call comes in.)

Me: “Thank you for calling [business], this is Sarah. How can I help you?”

Caller: “Yes, I would like to speak to [my father] right away.”

Me: “May I tell him who’s calling? ”

Caller: *snottily* “No, you may not! Just put me through.”

Me: “I’m sorry, but [father] is on the phone at the moment. May I tell him who’s calling?”

Caller: “I don’t care! Tell him that his daughter is on the line and it’s very important!”

Me: “I’m sorry, who did you say? ”

Caller: “UGH! I said I’m his daughter. Can’t you hear? Now, put me through!”

(I pull the phone half an inch away from my face as if I’m talking to someone off the phone.)

Me: “Hey, Dad! It’s me from the future on line one. Do you want the spoilers or not?”

Caller: *click*

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It’s Only Maybe 90%

| Working | December 6, 2012

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