Working Customer Service Can Be Starey

, , , , | Right | January 9, 2019

(I’m the only cashier at the registers. A male customer walks into the store and approaches me.)

Me: “Hello.”

Customer: *mumbles something that I don’t catch*

Me: “I’m sorry, sir, could you say that again?”

Customer: *stares at me*

Me: “I didn’t quite catch what you said. Could you say it again?”

Customer: *just stares*

Me: “Are you looking for something here at the store? I can call someone up to help you.”

(He continues to stare. Other customers are approaching the register.)

Me: *to the first customer* “I’m sorry, sir, it can be hard to hear things up here sometimes. Are you looking for anything particular today?

([Customer] continues to stare. The other customers are watching this all, looking confused. I’m at a loss at what to do next.)

Me: “Okay… I’m going to help these people now, unless I can do something for you?”

(He said nothing. So, I turned to the other customers, greeted each one, and started ringing up their purchases. After another moment or two of staring, [Customer] turned and left the store.)

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