Won’t Stop Until It’s Mansplained To Him

Our technical department hires based on skill and knowledge and it turns out that women are just as qualified as men! SHOCKER.

On one shift it’s nothing but me (the male supervisor) and the ladies working tech support. You can imagine how many asked to be transferred to another tech, to find out they were all women, and then when they finally get to me:

Caller: “Oh, thank god you’re a man! So, here’s my proble—”

Me: “—Yes, first, I am a male. But I’m the supervisor and I have a meeting in ten minutes. I, sadly, cannot take or handle your issue if it takes longer than that to resolve, but any of the staff to which I have trained here can most certainly assist you with your issue.”

Caller: “But why can’t you help me, you know more!”

Me: “Debatable, first off, and second, as I said, I have a meeting that cannot be put off nor can I be late to. Our staff are more than capable of handling your issue, but if you are refusing service at this time due to the available staff, you can always call back at your leisure at another time.”

Caller: “You’re not helping me!”

Me: “Okay, so, thank you again for calling, but as it is clear you’re refusing service at this time, we invite you to call us back at another time convenient for you. Thank you!”

I made sure to pull every call and save the recording, every time it happened. We were never sued, but when complaints like this escalated above me, it was great to have the receipts to show the higher-ups that people really were that crappy.