Won’t Stand For It!

(I am close to the end of my shift in the middle of August. A woman comes up and slams some lunch meat and a receipt on the counter.)

Customer: “This meat has gone bad; I demand a refund.”

(I glance at the receipt and see that it was purchased at nine am, well over six hours ago, and I recognize it as a log I freshly cut this morning. I also notice the seal sticker that we use to close the bags has been undisturbed.)

Me: “This package seems fine. What makes you think it’s gone bad?”

(As I speak, I pulled the package closer to me for a better look.)

Me: “Oh, it’s hot!”

Customer: “Yes! It’s been in my trunk while I was at work.”

Me: “Ma’am, I cannot refund this. It was fine when it left the store.”

Customer: “So, you don’t stand behind your product?”