Won’t Resort To It Again
(I apply for a summer job at one of my favourite tourist resorts. I don’t hear anything back, so I start moving on. Early into the summer, though, they call me.)
Manager: “Hello, this is [Manager] with [Resort]. We’ve recently had an opening, and we like your application. We’re wondering if you’re still interested?”
Me: “Yes! I am! I haven’t found a summer job yet, and I’d love to work there!”
Manager: “Excellent! I’ll call you back later this afternoon, and we’ll do a proper interview over the phone. ”
(He hangs up and I get very excited. A few hours go by, and the manager calls back to do the interview.)
Manager: “Um, yeah. Hi. Well, shortly after I got off the phone with you this morning, the guy who submitted his two-weeks notice came back in, said he changed his mind, and rescinded his two-weeks notice. So we no longer have any openings. My apologies.”
(Disappointed, I move on. A few days later…)
Manager: “Hi! This is [Manager] with [Resort] again. We’ve suddenly had another opening come up. Are you still interested in working at [Resort]?”
Me: “Well, yeah. But this isn’t going to be like last time, is it? Where the person who quit comes back and changes their mind?”
Manager: “Oh, no! Trust me, this opening that just came up. There’s no way they’re getting their position back.”
(Same as last time, we make an appointment for a few hours later to do a proper phone interview. At the appointed time…)
Manager: “Well, I hate to do this again, [My Name], but the person who quit came back in a few hours later and rescinded their two-weeks notice. So once again, we don’t have any openings.”
(A few days later, having found a different summer job, I come home from work and see I have a voice mail message. Guess what?)
Manager: “Hello, [My Name]. This is [Manager] with [Resort] again. We’ve had an opening come up once again! Are you still interested in working at [Resort]? Call me back!
(Needless to say, I didn’t call back.)
Question of the Week
Have you ever served a bad customer who got what they deserved?