Won’t Give Customers The Time Of Day

| Working | January 1, 2014

(I am chatting with a coworker from another department. She is closing up the front desk for the evening when the phone rings. She answers it and I silently wait.)

Coworker: “Hello. This is [Department Name]. How can I help you? Sorry, sir, but we haven’t had anything like that turned in from [Other Department] today. Yes, sir. I would transfer you to them, but they close at 5:30 pm on weekdays.”

(Both of us glance at the large analog clock on the wall in full view of both of us. It’s 4:30 pm. There’s a long, awkward pause.)

Coworker: “Well, bye!”

(She hangs up and goes back to counting her till. I stare at her, trying to keep from laughing.)

Me: “So, 5:30 pm. Huh?”

Coworker: “Yeah. He was looking for his wallet. He said he left it at the [Other Department]. Too bad he didn’t call a few minutes earlier.”

Me: “…you realize what time it is? Right?”

Coworker: “Yeah. It’s five—”

(My coworker glances at the clock and stares at it for at least 10 seconds before going beet red.)

Coworker: “S***! No wonder he went silent like that! And I just hung up on him! Now he’s going to think I’m an idiot! Why didn’t you say anything?!”

Me: “I thought about saying something, but this was more entertaining.”

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