Won That Closing Argument
(I’m a cashier watching the store’s self check-outs. As I’m also sales floor trained, it’s not unusual for me to be pulled to help the sales floor. The store has a second employee with the same name as me, with the same training. At 6:00 pm, the sales floor manager walks over.)
Manager: “Has anyone told you the game plan tonight?”
Me: “No?”
Manager: “We had a call-out, so we can use your help on the floor. Would you mind doing that?”
Me: “Sure! Oh, you are aware I’m off at eight, right?”
Manager: “That’s not what I was told? I was told you’re off at eleven.” *she checks her employee list*
Me: “No, but I did start at 11:30 this morning.” *realization hits* “Wait, are you looking at the right [My Name]?”
(Pause.)
Manager: “No, I’m not.” *slinks away*
(I spent the rest of my shift on the lanes.)
Question of the Week
Have you ever served a bad customer who got what they deserved?