Woman Waits For No Time
(As the only opening manager of a large department store, I am in a rush when I have two no-shows and one late arrival. While I’m in the office trying to call some workers in, I notice a customer waiting in line at the returns counter. I hang up the phone and run over to where she’s standing.)
Me: “Sorry, ma’am, it’s been a hectic morning.”
Customer: “You’d better be. I’ve been waiting here for over half an hour!”
Me: *puzzled* “I’m sorry, I don’t think that’s possible.”
Customer: “Yes, it is. I’ve been waiting here!”
Me: “It’s only 8:07 am. We opened at 8:00 am.”
Customer: “Over ten minutes, then!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
