Without A Cake The Birthday Boy Will Be In Tiers
Me: “Oh, hi. Welcome to [Bakery]. What can I do for you today?”
Customer: “I’d like to order a three-tiered cake for my son’s birthday party.”
Me: “Sure, no problem. We have a design book on that table behind you where you could look at some possible designs.”
Customer: “Okay. How long would it take you to make the cake?”
Me: “Well, it depends. If you get a simple design you might be able to pick it up by tomorrow afternoon, but if you get a more complicated design it may take three to four days.”
Customer: “Oh. That’s not gonna work for me.”
Me: “Why? What’s the problem?”
(The customer’s son runs inside the bakery.)
Customer’s Son: “Dad, come on! The party starts in an hour!”
Question of the Week
Have you ever served a bad customer who got what they deserved?