With Great Money Comes Fiscal Responsibility
Customer: “Excuse me? My thirteen-year-old son went to your store last night and spent over $200.”
Me: “Okay, and what is the problem?”
Customer: “Well, no one asked him for ID.”
Me: *confused* “Well, did he buy anything that requires him to be a certain age?”
Customer: “No, but he spent $200 and he’s only thirteen years old. No one asked him for his ID!”
Me: “So, I should have asked him for ID and then declined to sell something to him because he’s a teenager?”
Customer: “Exactly. I’m shocked that your store doesn’t seem to have a policy about this.”
Me: “Ma’am, how did your son pay for what he bought?”
Customer: “Cash, of course. He’s way too young to have a debit or credit card.”
Me: “So you allowed your son to spend a Friday evening at the mall with $200 cash on him, but you’re blaming our store because he spent it?”
Customer: “Pretty much, yes.”
Me: “Ma’am, if he wasn’t buying anything he was too young to buy, I couldn’t decline the sale because of his age, as that would be discrimination.”
Customer: “Well, I’m pretty sure there are laws against it. I’ll be getting back to you.”
This story is part of the Even-More-Customers-Are-To-Blame roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
