With Customers Like These, Sales Are Guaranteed To Take Off
Home Improvement | Right
| October 10, 2012
Me: “Hi, may I help you find something today?”
Customer: “Uh, yeah. Where do you have your ceiling propellers?”
Me: “Do you mean ceiling fans?”
Customer: “No, I’m looking for ceiling propellers.”
(I assume that she is looking for ceiling fans anyway, and point her towards them.)
Me: “Is that what you’re looking for?”
Customer: “Oh yes! There’s your ceiling propellers. I thought you sold them!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
