Wising Up To Dumbing Down
(I’m showing a customer the difference between a few different products and the benefits of each. After a few minutes, he selects the item he wants.)
Customer: “Why are you so smart?”
Me: *jokingly* “Everyone tells me to stop, but I guess I just can’t help it!”
Customer: *completely serious* “Well, stop it! It annoys me when people are smarter than me!”
Me: *speechless*
Customer: “Kids these days!” *walks off*
Question of the Week
Have you ever served a bad customer who got what they deserved?