Wish You Could Restore Customers To Factory Settings

, , , , | Right | June 11, 2018

(I work in the bakery department of a grocery store. To meet with supply and demand, all of our dough is made at a factory and sent to us. I often have to explain to customers that we are not a scratch bakery. This customer just isn’t getting it.)

Customer: “Can you make me a bread without [ingredient]?”

Me: “I’m sorry, but the dough comes to us from a factory.”

Customer: “Tell the people in the back that I want one special.”

Me: “All of our dough is made in a factory and shipped to us.”

Customer: “Can you contact them and tell them that there’s a customer who wants one that’s specially made?”

Me: “I can’t. The dough is made in a factory.”

Customer: “No. Just tell them that I want one that doesn’t have [certain ingredient].”

Me: “They are not able to do that.”

Customer: “Call them and tell them that I want one specially made.”

Me: “It’s made in a big container in a factory. Not by hand. All of our dough is made in a big factory.”

Customer: “Oh, it’s made in a factory. Never mind.”

(Face, meet palm. Palm, meet face.)

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