Wish You Could Be Three Of Them
Customer: “It looks like you rang up three of [product].”
Me: “I accidentally double scanned it, but then I took one off.”
Customer: “But it looks like I’m paying for three of them.”
Me: *pointing to the screen* “See, there’s three of [product], minus the one that’s marked in red, where I voided it off.”
Customer: “…but I only bought two of them, and there’s three up there.”
Me: *wondering if I need to explain that 3-1=2* “…right. And then I took one off, so it won’t even show up on your receipt.”
Customer: “Okay… but it still doesn’t seem right to me.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.