Wish He Would Shut Up Like A Clam
(A table of three old men come in and sit, they order, and I go back to the server station. I turn around to find one old man has followed me back.)
Me: “Sir, can I help you? Did you forget something?”
Old Man: “Clams. You got clams?”
Me: “Oh, yes, sir, we have clams in white garlic sauce, or we can do a marinara—”
Old Man: “No. Steamed clams.”
Me: “Uh, no, sorry, we don’t have steamed clams on the menu.”
(Old Man returns to his table, mumbling. As I am about to bring drinks to another table he stops me in the middle of the dining room.)
Old Man: “Let me have a look at the menu again.”
Me: “Certainly, sir, I’ll bring one over to your table in a moment.”
Old Man: “You can just give it to me now.”
Me: “Okay, sir, hold on one moment, I just need to put these drinks down.”
(He stands behind me, sighing, as I serve the drinks. I give him the menu and he doesn’t even open it.)
Old Man: “How about shrimp?”
Me: “Yes, we have shrimp, just like the clams. I’m afraid it’s not steamed though. We can do it grilled or sautéed if you’d like.”
Old Man: “Is the shrimp frozen?”
Me: “Yes, we freeze it, but it’s fresh. Our delivery comes—”
Old Man: “I’ll take it frozen.”
Me: “Uh… it’s uncooked. Do you want it raw?”
Old Man: “You serve RAW shrimp?”
Me: “No, we typically cook it. It’s frozen raw.”
Old Man: “So how do you serve it with the red sauce?”
Me: “Like… a shrimp cocktail?”
Old Man: “Yeah! Exactly.”
Me: “We don’t have shrimp cocktail.”
Old Man: “A seafood place with no shrimp cocktail, unbelievable.”
(He goes back to his table. We’re an Italian place. I bring out their appetizer, wings.)
Old Man: “I don’t get any tartar sauce with that?”
Me: “Uh, what?”
Old Man: “Tartar sauce. I want tartar sauce.”
Me: “We don’t have any fried fish on our menu; we don’t have tartar sauce.”
Old Man: “Well, it ain’t that hard to make. I want some. Go tell the cook if he can’t make me shrimp cocktail or clams he better make some d*** tartar sauce!”
(One of the cooks gives me a hard time, but whips up some tartar sauce, missing some prominent ingredients. After I clean the table I notice the tartar sauce sitting, untouched, behind the man’s glass.)
Question of the Week
Have you ever served a bad customer who got what they deserved?