Wireless, Clueless, Hopeless, Part 43

I’m working in a library and a patron comes up for help, indicating her laptop.

Patron: “I can’t get my Wi-Fi on here.”

The words “my Wi-Fi” should be a clue, but I don’t really cabbage on to what she is saying.

Me: “Let’s see what we can do.”

I fuss with her computer, clicking on the appropriate icons and words until I get to the spot to choose the library’s Wi-Fi and get her on board.

Me: “And you are in!”

Patron: “No. That’s your Wi-Fi. I want my Wi-Fi.”

Me: “Your Wi-Fi.”

Patron: “I don’t want to use your Wi-Fi. I want to use my Wi-Fi.”

Me: “I’m sorry?”

Patron: “At my apartment at [address halfway across town], we have Wi-Fi. I want to use my Wi-Fi. How can I use my Wi-Fi.”

Me: “You have to go home to your apartment to use their Wi-Fi. When you are here, you use our Wi-Fi.”

Patron: “No. I want to use my Wi-Fi here.”

She danced around with me and two colleagues on this issue every… single… time she came in.

Related:
Wireless, Clueless, Hopeless, Part 42
Wireless, Clueless, Hopeless, Part 41
Wireless, Clueless, Hopeless, Part 40
Wireless, Clueless, Hopeless, Part 39
Wireless, Clueless, Hopeless, Part 38