Wireless, Clueless, Hopeless, Part 35

, , , , | Right | February 20, 2020

Me: “Hi, you’re through to [Company] tech support. How can I help you today?”

Customer: “My phone won’t turn on.”

Me: “Have you tried charging the phone to see if that will make it come on?”

Customer: “Yes, but nothing happens.”

Me: “Okay, can you just remove the battery from the phone for me?”

Customer: “Battery?”

Me: “Yeah, the battery. Can you remove the back cover and remove the battery?”

Customer: “The battery isn’t in the phone!”

Me: “Err… the phone does need to have its battery inserted in order to work.”

Customer: “Does it? I thought batteries were wireless; phones should work without them!”

Related:
Wireless, Clueless, Hopeless, Part 34
Wireless, Clueless, Hopeless, Part 33
Wireless, Clueless, Hopeless, Part 32

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