Wireless, Clueless, Hopeless, Part 27

| Right | April 5, 2016

(I work from home as a technical worker for a big firm. Employees can call me for ‘serious issues,’  but more often than not it’s trivial crap.)

Employee: “Hello. I’m having issues with my WiFi not connecting as it should.”

Me: “Okay, that could be several reasons that cause this. Maybe you could do a quick automatic check?”

(I walk her through how to troubleshoot on Windows.)

Employee: “Okay, that’s fixed it for now, but maybe you guys should actually use ‘wind-proof’ routers.”

(I stutter for a moment, not believing someone could be so stupid.)

Me: “What do you mean exactly? WiFi signals that aren’t affected by particles in the air?” *I chuckle slightly*

Employee: “Yes, they aren’t so hard to get. I think my WiFi keeps blowing out the windows and away from my PC.”

Me: “Uh huh… I’ll look into that. Goodbye.”

(I put the phone down, and put my head in my hands for a full 10 seconds before going back to the task at hand.)

 

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