Wireless, Clueless, Hopeless, Part 24
Video Game Store | Right
| February 5, 2016
(A customer walks in with a PSP he purchased recently from our store.)
Customer: “My PSP won’t connect to the Internet. Keeps giving me an error.”
Me: “Huh, weird. You have a good connection to your wifi right?”
Customer: “Wifi?”
Me: “Yeah, your wireless Internet. What’s the signal strength when you try to connect?”
(Customer looks at me like I’m from Mars.)
Me: “You do have Internet at home right?”
Customer: “No.”
Me: “Well, you need to have the Internet at home in order to be able to use the Internet.”
Customer: “I just thought the Internet came with the PSP when I bought it.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
