Wireless, Clueless, And Hopeless, Part 18

| Right | September 11, 2015

(A sorority full of girls calls in with one girl as the primary contact, unable to connect to their wireless router. First, as I’m verifying the address:)

Customer: *…[digit], [digit], [digit], one slash two.”

Me: “So that’s [full number] and a half.”

Customer: “NO, one slash two.”

(Later on while troubleshooting:)

Me: “So how many devices are you trying to connect wirelessly?”

Customer: “Well, we have seven or eight devices total, but only two are ‘wirelessly.’ The rest use the wifi.”

Me: “…”

 

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