Wipe And Gripe
(I am on my way to the bathroom when a student stops me. She’s on one of our computers. All of our computers are available to the public.)
Student: “Hey! Where’s my stuff!?”
Me: “I’m sorry?”
Student: “I saved my stuff on here and it’s gone!”
Me: *shocked* “Ma’am, that’s a public computer. They wipe them fairly often.”
Student: “Other people’s stuff is on it and mine isn’t! I want my stuff!”
Me: *attempts to see if I can find her ‘stuff’*
Student: “I had my resume on here and everything!”
Me: “As I said, ma’am, these are public computers. Even if it hadn’t been wiped, any person can come in and delete files that are saved on here.”
Student: “Well, that’s just stupid!”
Question of the Week
Have you ever served a bad customer who got what they deserved?