Wine-ding You Up

, , | Right | June 18, 2018

Customer: “I had this great wine at dinner the other night and I’d love to find it again!”

Me: “Okay, great! Do you remember what it’s called?”

Customer: *a bit embarrassed* “Oh, gosh, I don’t.”

Me: *unsurprised* “That’s okay; I’m sure we can find it or something like it! Do you remember what kind of wine it was?”

Customer: “Um…”

Me: “Like a Cabernet, or a Chardonnay, or…”

Customer: “Um…”

Me: *realizing I’m actually stressing them out instead of helping and figuring I’ll go back to basics* “Okay, no worries! Was it a white or a red?”

Customer: “You know, I’m not sure!”

Me: *completely stalled*

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