It Will Be A Smashing Success
(A customer comes in to our fabric store to ask about repairing a small hole in his shirt. I show him the iron-on patches and fabrics we have, and he finds a fabric in the exact colour of his shirt. The customer is absolutely normal and polite up to a certain moment.)
Me: “So, you just cut a piece of this fabric and iron it over the hole, according to the instructions.”
Customer: “So, this will work?”
Me: “As long as you follow the instructions on the package, yes, it will work!”
Customer: “Are you sure? Because if it doesn’t, I’m coming back to smash all your windows!”
Me: “Um… Okay.”
Question of the Week
Have you ever served a bad customer who got what they deserved?