Will Say No To The Next Second, No Second Thoughts

, , , , | Right | January 17, 2020

(I’m stocking refrigerated items in the deli. Our company has a very strict policy of items not being out of refrigeration for more than 20 minutes. A customer comes to the counter; I’m the only one available for the counter at the moment.)

Me: “Ma’am, let me put this cart in the fridge real quick and I’ll be right with you.”

Customer: “Oh, I’ll only be a second!”

Me: *leaves cart and heads to counter* “Okay, what can I get for you?”

Customer: “Uh…. hmm… What’s this?” *points*

(Our deli hot case is glass, with labels clearly describing what the item is and the price.)

Me: “Boneless hot wings.”

Customer: “Hmm… and how much are they?”

Me: “[Price] per pound. I’ll give you a second to decide, but I really need to get this cart in the fridge real quick.”

Customer: “But I’ll only be a second!”

Me: *as I’m pushing the cart* “Yes, ma’am, so will I.”

(To the surprise of nobody, I’m sure, she was in fact not “only a second” after that. I learned my lesson that day.)

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