Will Remember Directly

, , , | Right | March 14, 2018

Me: *answering a phone call* “[Department]. This is [My Name] speaking. How can I help you?”

(Pause.)

Me: “Hello?”

Caller: “I can’t remember!” *hangs up*

(This is definitely unusual, and my coworkers and I have a quick laugh over it. Soon, though, my phone rings again.)

Me: “[Department]. This is [My Name] speaking. How can I help you?”

Caller: “I don’t remember her name.”

Me: “I’m sorry?”

Caller: “I don’t remember who I was supposed to call!”

Me: “Maybe I can help you out. What—”:

Caller: *interrupting* “It was [Department]. I can’t remember the name of the person I needed to talk to.”

Me: “This is [Department]. I’m [My Name].”

Caller: *gasps* “That’s her! How do you know who I was supposed to call?”

Me: “That’s me. I’m [My Name].”

Caller: “Wow, I sure got lucky that you picked up!”

Me: “This is my direct number.”

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