Will Remain The Apple Of Someone Else’s Eye
(I pull up to a popular coffee shop drive-thru. It’s rainy and kind of cold outside, so I want something warm to start my day.)
Employee: “Hi. Welcome to [Coffee Shop]. What can I get started for you?”
Me: “Hi. Can I get a venti caramel apple cider, please?”
Employee: “Okay. And you said green tea, right?”
Me: “No, I said caramel apple cider.”
Employee: “Okay, we’ll have that at the next window for you.”
(I got green tea. They don’t even sound the same.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.