Will Not Give Them Credit For Trying

, , , , , | Right | August 16, 2018

(I’m a manager at a discount store. Every couple of months our store has a “sidewalk sale” where we mark all of our clearance items down to $1 and put them outside. I am currently outside at the sale, training an associate on what to do. We have just finished ringing up a rather large order totaling around $200. We only have one register outside, and the only thing running to it is power, so we can only accept cash. We have signs on top of every rack, on every post, and taped to the register. The customer hands me a debit card.)

Me: “I’m sorry, ma’am, but unfortunately we are only able to accept cash.”

Customer: “Excuse me?”

Me: “We can only accept cash as form of tender.”

Customer: “Why?”

Me: “Well, ma’am, since we are outside, we are only able to have power going to the register here. We are not hooked up to our system or anything.”

Customer: *yelling* “What kind of business is this? You will take my card now!”

Me: “Ma’am, again, I have no way of taking your card. I do apologize for any inconvenience this may cause you. We do have an ATM right inside if you would like to run in and use that.”

Customer: *still yelling* “No! If you wont take my card, then it is your fault that I can’t pay. These items are mine! I spent an hour looking through all of these racks!”

(The customer then grabbed her bags and took off running. Luckily, loss prevention was right around the corner and took off running after her, tackling her in the process. The customer started hitting our LP guy and trying to bite him. She ended up being arrested for assault.)

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