Will Not Be Influenced By The Influencer, Part 2
(I recently started working in a café in a fancy neighborhood, the kind that gets snobby ladies with their small dogs. The kitchen just closed and we’re getting the last orders out to the customers. I approach a table with two ladies sitting and give them their food.)
Customer: *snaps her fingers* “Sweetie, sorry, but I also ordered fries.”
Me: “Oh, I’m sorry, but the kitchen gave me everything for your order. Let me just go check.”
(I highly doubt the kitchen has forgotten to make her fries, as they always closely check orders, but I check, and there’s nothing there for her. By now, the kitchen has been mostly cleaned and closed.)
Me: “Sorry, there really isn’t anything else. The kitchen is closed, but I can give you a free slice of cake after you’ve eaten, instead?”
Customer: “Ugh, no, I can’t have cake!”
Me: “Well… Should I bring you some more bread?”
Customer: “I can’t have bread, either!”
(I eye her bread bowl; she’s eating our other kind of bread so it isn’t a gluten allergy.)
Me: “I’m sorry, but I’m out of options now.”
Customer: “But I’m going to be hungry! This isn’t enough; I wanted my fries! Young lady, I am a highly influential person on Instagram! I have over fifteen thousand followers! I just posted about being here; you’re going to lose a lot of customers! I’ll tell all of my friends!”
Me: “I’m sorry, but you didn’t want any of the options I gave you, so I don’t know what to tell you.”
Customer: “I’ll tell my fifteen thousand followers about this!”
Me: “Again, I’m sorry, but the kitchen is closed.”
(With that, I walked off and BARELY made it behind the counter before I burst into laughter. She really tried to threaten us with her fifteen thousand followers!)
Question of the Week
Have you ever served a bad customer who got what they deserved?
