Will Need An “I’m Sorry” Card
(I work at a small store where it’s just me, the store manager, and one other employee most of the time. I open on most days, and the manager closes on most days. After I get home, at the time the manager would be closing the store, I get a text:)
Manager: “Before you ask tomorrow… it just happened.”
Me: “What did?”
Manager: “Not saying. Tried fixing it a little. The rest tomorrow.”
Me: “Should I be worried?”
Manager: “We’ll find out tomorrow.”
(The next day as I am opening the store, I am looking everywhere for something amiss. And then, I spot the two free-standing racks of greeting cards. I send my manager another text.)
Me: “1. You’re a jerk; I was fearing the worst. 2. How did you destroy the cards that badly? 3. You’re fixing it.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.