Will Just Let It Slip By

(I am the customer in this story, visiting America from New Zealand. I have incorrectly put the lid on my soft drink, so I drop some on the floor. I then accidentally step in it and slip and fell. The nearest staff member comes straight to my assistance.)

Staff: “Ma’am, are you all right?!”

Me: *sitting upright and laughing in embarrassment* “Well, my dignity may have been lost, but the rest of me is here.”

Staff: “We are so sorry for this!”

Me: *I note she seems to be freaking out a little* “That’s fine; it’s my fault. I dropped it and didn’t watch out properly.”

(I then had to spend the next ten minutes reassuring her, and her manager, that I was completely fine and I was not going to be suing them in any way for it. They replaced my drink and gave me a gift card, though! It made me feel sad to think that this has happened to businesses before!)