Will Have To Park This Service
(The store where I work has a ridiculously tiny and awkwardly shaped car park, so on the weekend it can be difficult to find a parking spot. On one extremely hot Saturday I am working at the service desk when a customer comes through the door and pushes past all the other customers in line.)
Customer: “I need to return this cushion.”
Me: “I’m sorry, ma’am. I’ll be happy to serve you, but you’ll need to join the queue.”
Customer: “No, you don’t understand! I can’t wait in that line! I didn’t park my car and my baby is still inside!”
Me: “So, you’re telling me that you’re blocking everyone else in the car park and you locked your baby inside your car, on a forty degree day?”
Customer: “Yes, exactly! You need to serve me first!”
Me: “Ma’am, I won’t serve you until you have parked your car correctly and brought your baby inside with you.”
Customer: “You can’t refuse me service! I demand to talk to your supervisor!”
Me: “That’s fine; I’ll be happy to call her for you after you park your car and bring in your baby.”
(She swore under her breath and left in a huff. I didn’t see her again that day.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?