Will Have An Electronic Chip On Their Shoulder
(My store, since late 2015, has been forcing customers to use the chip on their cards, if they have one.)
Me: *seeing the customer with a chip card* “Sir, the register isn’t going to let you slide that card; it has a chip.”
Customer: “The stripe works, too!”
Me: “Yes, I know it does, but it won’t read it that way be—”
Customer: “MY STRIPE WORKS!”
(He tries to slide it with both the machine and me instructing him to insert the chip portion of his card.)
Customer: “DON’T TELL ME HOW TO USE MY CARD! JUST TELL IT I DON’T WANT TO USE THE F****** CHIP!”
Me: “Sorry, sir, I ca—”
Customer: “Well, then! F*** you and this d*** store!”
(He storms off.)
Me: *thinking* “Yeah, sorry we are trying to be more secure.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.