Will Get Your Blood Boiling
Our phone number has apparently been misprinted in the phone book as a heating repair company. My coworker has a very thick accent, so it is sometimes hard to understand him.
Coworker: “We just had a phone call from a guy looking for a pipe for his boiler.”
Me: “Okay, I’ll answer the phone in case it happens again.”
The phone rings.
Me: “Hello, [Bookshop].”
Caller: “Hi, can I speak to someone who can give me a quote for a part for my boiler?”
Me: “Did you just call a second ago?”
Caller: “Yeah, I got some man but I couldn’t understand him. Can you help me with my boiler?”
Me: “We’re a bookshop; I’ve been told that our number has been misprinted. You’ll have to try another company.”
Caller: *Click*
The phone rings again.
Me: “Hello, [Bookshop], can I help?”
Caller: “Yeah, I’m looking for [specific boiler part].”
Me: “I don’t know what that is; I could maybe look for a book on it.”
The caller explains what it is.
Me: “Sir, I told you earlier that we are a bookshop.”
Caller: “Oh.” *Click*
The phone rings again.
Me: “Hello!”
I say the name of the bookshop, very loudly.
Caller: “Can I speak to someone who can get me [boiler part]?”
Me: “No.” *Hangs up*
He didn’t call again.
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?