They Will Fix It In Post

, , , | Working | February 15, 2018

(A friend and I sell items in an online store. Someone makes a purchase, so we pack up the item and purchase and print a shipping label through the website, which also sends a notification to the customer. Then, we drop the package off at the post office. Several days later, I get a message from the customer asking if the order has shipped yet. I check the tracking info only to see that, for some reason, that package has neither shipped nor even been checked in to the post office. My friend confirms she definitely dropped it off. We try calling the post office, but apparently, this branch is notoriously bad at ever answering the phones. Instead, my friend resolves to go to the post office in person and find out what’s going on. When she arrives and inquires about the package, it is quickly found on the floor in a corner, the label never having been scanned in. As my friend is making the employee scan the package into the system in front of her eyes, this interaction happens:)

Post Office Worker: “In the future, you should just hand packages directly to workers, rather than dropping them in the dropbox.”

Friend: “Seriously?!”

Post Office Worker: “What?”

Friend: “I did! You are the one I handed it to!”

(The customer finally got their package, and we don’t use that post office anymore.)

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