Wictor Wictoria
(I used to work for a call center that handled an American credit card account. My coworker relayed the following transaction to me.)
Customer Service Rep: “Okay, I have your account here; could you verify your full name please?”
Customer: *garbled name*
Customer Service Rep: “I’m sorry, sir, I didn’t quite catch that… could you spell it for me please?”
Customer: “T…O…Wee…”
Customer Service Rep: “Sorry, was that P?”
Customer: “No, Wee.”
Customer Service Rep: “E? As in Eagle?”
Customer: “NO! Wee! Wee!”
Customer Service Rep: “I’m sorry, I don’t quite understand…”
Customer: “Wee! As in Wictor! As in WICTORY!”
Question of the Week
Tell us your most amazing work-related story!