Why Hello, Pheven
Me: “I’m here to help, sir. Now, can I start with your name?”
Caller: “Yeah. It’s Steven.”
Me: “Is that ‘Steven’ with a V, or ‘Stephen’ with a PH?”
Caller: “No, it’s Steven with an S, idiot!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
