Why Do We Have To Keep Telling Them To Do This?
I’m working at a big box store during the global health crisis. We are not allowed to say anything to customers that are not wearing masks, but even if we were, I don’t like confrontation. I had been trying to be careful before, but now I have a family member who has a weakened immune system, so I try to be extra careful.
When customers aren’t wearing masks, I just try to stay at least six feet away from them. If they start to come closer to me, I position my cart between them and me. This usually works. One day, I am at the fitting room when a maskless customer comes to try on some items. I move to get behind my cart, but he starts to follow me. I move the cart trying to position it between him and myself. As I move it, he maneuvers himself around it. He keeps doing this.
Me: “I’m trying to social distance!”
Customer: *Mumbles* “Sorry.”
He backed up begrudgingly.
Question of the Week
Have you ever served a bad customer who got what they deserved?