Who’s Got The Power Now, Part 2
Caller: “I don’t care what your little book says. Put my f****** power on!”
Me: “I can’t do that for you unless you pay your debt in full, sir.”
Caller: “Why are you being a b**** about this? Just let it slide!”
Me: “We’ve been letting it slide for months, sir. You now owe us in excess of a thousand dollars. Our rules are very clear: we are not to reconnect your power until you pay your debt.”
Caller: “F*** you! I’m going to kill you! I’m going to come to your house and kill you!”
Me: “The difference between you and me, sir, is that I know where YOU live.”
Caller: *click*
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Question of the Week
Have you ever met a customer who thought the world revolved around them?