Who Needs To Prove Themselves To Whom?
(I am at home going through my homework when I get a call. My phone alerts me to potential scams and does so giving it the name “RoboCaller.” I go through the machine and get to a person.)
Employee: “Hello, you qualify for a reduced interest rate for your credit card.”
Me: “Can I just get put on the ‘do not call’ list?”
Employee: “But ma’am, you qualify for a reduced rate.”
Me: “Okay, then, which type of card do I have?”
Employee: “What?”
(I repeat myself.)
Employee: “Oh, ma’am, you want me to prove myself. Okay, you have a…” *lists all possible cards*
Me: “Which specific card do I have?”
Employee: “Okay, I will need you to verify some information before I can tell you. What’s your account number?”
Me: *laughing* “Dude, just put me on the ‘do not call’ list.”
Employee: *laughs* “You know, you have a beautiful voice.”
(Click.)
Question of the Week
Have you ever served a bad customer who got what they deserved?