Who Could Say No To A Burrito?

, , , , | Right | November 25, 2018

(I’m at a quick-service Mexican restaurant for dinner. I’m not able to finish my meal in one sitting, so I decide to go up to the counter to ask for a to-go container. I was told when I first ordered that some of the equipment used to prepare the food isn’t working properly; one of the stovetops won’t turn on, and as a result the employees are forced to do some of their cooking on the heated tortilla presser. Obviously this means that orders take considerably longer to make than usual. When I get up to the counter, there’s a couple — a man and a woman — ordering. The woman taking the order explains the situation to them, and they say:)

Male Customer: “That’s fine. We’ll have two burritos, please.”

(Because she can’t cook the tortillas on the stovetop like she normally would, she has to press each tortilla and wait for each one to heat up on the presser individually, which takes a little while. The woman behind the counter apologizes profusely for the wait throughout, and each time, both the man and the woman say:)

Male & Female Customer: “It’s fine; don’t worry about it.”

(Once the tortillas are both ready, she asks:)

Employee: “Do you want any rice or beans on your burritos?”

Male Customer: “I want rice and black beans.”

Female Customer: “I just want rice.”

(She puts the rice and beans on the tortillas, and asks:)

Employee: “What kind of meat do you want?

Male Customer: “I want steak.”

Female Customer: “I don’t want a burrito.”

Employee: “Oh, I’m sorry. I must have misheard you, ma’am. Did you want something else?”

Female Customer: “No, I just changed my mind. I don’t want anything anymore.”

(The woman behind the counter was forced to throw out the tortilla with the rice into the trash. Wasted ingredients, wasted time. And that’s the story of how it took me nearly ten minutes to get a to-go container.)


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