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| Right | November 16, 2012

Customer: “How much is that door if the inside is white, and the outside is black?”

Me: “$960.”

Customer: “What if it’s black on the outside, and white on the inside?”

(I pause. The customer stares at me expectantly.)

Me: “$960.”

Customer: “So it’s the exact same price if I get black on the outside and white inside, or get white on the inside and black on the outside?”

Me: “Do you mean black on the inside, and white on the outside?”

Customer: “No.”

Me: “I just want to clarify to make sure I am giving you the correct information: you would like the price with black on the outside and white inside or if you decide on white on the inside and black on the outside?”

Customer: “Yes.”

Me: “$960.”

Customer: “What a great deal!”

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