Where’s A Real Live Robot When You Need One, Part 2
Me: “Good morning, my name is [My Name]. How may I help you?”
(Pause.)
Patient: *very slowly and clearly* “Um… request an appointment?”
Me: “Oh… I’m not a computer, ma’am.”
Patient: *shocked* “Oh! Goodness.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
