Where There Are Smokers, There Is Fire
(I am the manager of a store that sells hookahs, among many other things. Since there are very strict laws in the area I tend to cut people off before incriminating themselves too much. The phone rings and I answer.)
Me: “[Store Name]. This is [Name]. How can I help you?”
Caller: “Hi. You guys sell hookahs? I want to know how these things work. I need to know what order to put things in. I’ve got the coal ready. I put that in the bowl on top, then the tobacco and weed right?”
Me: “I’m sorry, but we don’t sell hookahs for anything illegal. Just tobacco.”
Caller: “Oh right… Where do I put the tobacco then?”
Me: *sighs* “The tobacco goes in the bowl, then either a screen or tin foil with some holes on top of the bowl, and the lit coal on top.”
Caller: “Oh… I would have burned my house down again! Thanks!” *hangs up*
Me: “Again?”
Did you find this story from our No Smoking roundup?
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
