When Your Customer Base Is The Fat Cats
I work at a Costco.
Customer: “I need to return this cat tree.”
Me: “What’s the reason for the return?”
Customer: “My cat’s a fat-a**.”
Me: “Uh…”
Customer: “He can’t get to the top.”
Me: “Okay.”
Customer: “Do you sell cat exercise equipment?”
Me: “We sell laser pointers?”
Customer: “Nah, he’s fat because he’s smart. He’s figured those out and doesn’t chase them anymore. You got any, like, cat treadmills or anything?”
Me: “No, sorry. We do sell smaller cat trees than this model?”
Customer: “Well, I guess we’ll start with that. Let me know if you get any like, cat kettle bells in or anything…”
